Overview
The Medical Interpreter serves as a cultural and linguistic resource to both patients and providers by facilitating the successful delivery of patient care service to a linguistically diverse population. In this role the interpreter participates as a neutral party or as the conduit for information that must flow between Carle staff, and Limited English Proficiency (LEP) patients and/or their care providers.
Qualifications
License/Certifications: Driver's License preferred
Other Knowledge/Skills: A reliable mode of transportation. Familiarity with medical terminology, customer service skills and interpersonal skills. Performs highly complex and varied tasks requiring independent knowledge, its application to a variety of situations, and exercise of independent judgment. Ability to work with diverse populations from various cultural and economical backgrounds, and age groups. Ability to work as an effective member of a dedicated team. Ability to work in a fast paced healthcare environment with a variety of customer service needs. Accurate and appropriate interpretation skills at all times. Current Illinois driver's license preferred with driving record suitable to traveling between all the various Carle locations.
Responsibilities
Facilitates communication between Carle staff and LEP patients in variety of modalities including in person, over the phone and video relay. Ensures that information pertaining to the patient's outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated. Successfully complete the core Interpreter Services training requirements. Represent Interpreter Services and the organization in a positive and professional manner, exercising discretion at all times. Participate in on call coverage to provide interpretation services during non-business hours and business hours as assigned. Maintain confidentiality in all matters related to patient care and visitor issues with LEP patients and their caregivers/families/escorts. Promote customer satisfaction related to Carle services; notify Supervisor of any issues that may be problematic for patients or Carle staff. Participate in continuing education programs and competency training to enhance professional role of Interpreter Services.
About Us
Find it here.
Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance – and opportunities meet flexibility. Find it all at Carle Health.
Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Health Alliance™. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information:
Compensation and Benefits
The compensation range for this position is $20.08per hour - $32.53per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.